Privacy Policy

ABOUT OUR PRIVACY POLICY

www.onderdeleninkleur.nl greatly values your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by www.onderdeleninkleur.nl. The effective date of these terms is 31/05/2018; with the publication of a new version, the validity of all previous versions expires. This privacy policy describes which data about you we collect, what these data are used for, and with whom and under what conditions these data may possibly be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you provide to us. If you have any questions about our privacy policy, you can contact our privacy contact person, whose contact details are provided at the end of our privacy policy.

ABOUT DATA PROCESSING

Below you can read how we process your data, where we (have them) stored, what security techniques we use, and who has access to the data.

WEB SHOP SOFTWARE

CCV-Shop
Our web shop is developed with software from CCV-Shop. Personal data that you provide to us for our services are shared with this party. CCV-Shop has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Based on the agreement we have concluded with them, CCV-Shop is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Onderdeleninkleur.nl uses cookies to collect technical information related to your use of the software; no personal data are collected and/or stored. CCV-Shop reserves the right to share collected data within its own concern to further improve services. We also refer you to the privacy policy of CCV-Shop.

WEB HOSTING

HOSTNET
We purchase web hosting and email services from HOSTNET. HOSTNET processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. HOSTNET has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. HOSTNET is bound by confidentiality under the agreement. We also refer you to HOSTNET's privacy policy.

EMAIL AND MAILING LISTS

CCV-Shop, Exact, and Inboxify
Our website uses CCV-Shop, Exact, and Inboxify; these third parties handle email traffic from our website and any newsletters. All confirmation emails you receive from our website and web forms are sent via the servers of CCV-Shop, Exact, and Inboxify. CCV-Shop, Exact, and Inboxify will never use your name and email address for their own purposes. At the bottom of every email that is automatically sent via our website, you will see the "unsubscribe" link. If you click on this, you will no longer receive emails from our website. This may severely reduce the functionality of our website! Your personal data are securely stored by CCV-Shop, Exact, and Inboxify. CCV-Shop, Exact, and Inboxify use cookies and other internet technologies to see if emails are opened and read. CCV-Shop, Exact, and Inboxify reserve the right to use your data to further improve the service and, in this context, share information with third parties. We also refer you to the privacy policy of CCV-Shop, Exact, and Inboxify.

Office365
For our regular business email traffic, we use the services of Office365. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Office365 has no access to our mailbox, and we handle all our email traffic confidentially. We also refer you to Office365's privacy policy.

PAYMENT PROCESSORS

MultiSafepay
For handling (part of) the payments in our web shop, we use the platform of MultiSafepay. MultiSafepay processes your name, address, and residence details, as well as your payment details, such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data. MultiSafepay reserves the right to use your data to further improve its services and, in this context, share (anonymized) data with third parties. All the guarantees mentioned above concerning the protection of your personal data also apply to the parts of MultiSafepay’s service for which they engage third parties. MultiSafepay does not retain your data longer than is permitted by legal terms. We also refer you to the privacy policy of MultiSafepay.

REVIEWS

WebwinkelKEUR
We collect reviews through the WebwinkelKEUR platform. If you leave a review via WebwinkelKEUR, you are required to provide a name and email address. WebwinkelKEUR shares these data with us so that we can link the review to our website to inform other customers. WebwinkelKEUR also publishes your name on its own website. In some cases, WebwinkelKEUR may contact you to provide an explanation of your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKEUR. They use these data only to invite you to leave a review. WebwinkelKEUR has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKEUR reserves the right to engage third parties to provide services; we have given WebwinkelKEUR permission for this. All the guarantees mentioned above concerning the protection of your personal data also apply to the parts of the service for which WebwinkelKEUR engages third parties. We also refer you to the privacy policy of WebwinkelKEUR.

Google & Facebook
We collect reviews through the platforms of Google & Facebook. If you leave a review via Google & Facebook, you are required to provide your name, residence, and email address. Google & Facebook share these data with us so that we can link the review to your order. Google & Facebook also publish your name and residence on their own websites. In some cases, Google & Facebook may contact you to provide an explanation of your review. If we invite you to leave a review, we will share your name and email address with Google & Facebook. They use these data only to invite you to leave a review. Google & Facebook have taken appropriate technical and organizational measures to protect your personal data. Google & Facebook reserve the right to engage third parties to provide services; we have given Google & Facebook permission for this. All the guarantees mentioned above concerning the protection of your personal data also apply to the parts of the service for which Google & Facebook engage third parties. We also refer you to the privacy policies of Google and Facebook.

SHIPPING AND LOGISTICS

Own courier service, DPD, Post NL
If you place an order with us, it is our job to deliver your package to you. We use the services of DPD and have our own courier service for deliveries. It is necessary for this purpose that we share your name, address, and residence details with DPD and Post NL. DPD and Post NL use these data only for the purpose of fulfilling the agreement. In the event that DPD and Post NL engage subcontractors, DPD and Post NL will also make your data available to these parties. We also refer you to the privacy policies of DPD and Post NL.

INVOICING AND ACCOUNTING

Exact
For maintaining our administration and accounting, we use the services of Exact. We share your name, address, and residence details and details regarding your order. These data are used for the administration of sales invoices. Your personal data are securely transmitted and stored. Exact is obliged to confidentiality and will treat your data confidentially. Exact does not use your personal data for purposes other than those described above. We also refer you to the privacy policy of Exact.

PURPOSE OF DATA PROCESSING

General purpose of processing
We use your data solely for our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use these data to contact you later, other than at your request, we will explicitly ask for your consent. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that are automatically collected by our website are processed with the aim of further improving our services. These data (e.g., your IP address, web browser, and operating system) are not personal data.

Cooperation with tax and criminal investigations
In some cases, www.onderdeleninkleur.nl may be required by law to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose it to the extent allowed by law.

Retention periods
We retain your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you notify us of this, we will also interpret this as a forget request. Due to applicable administrative obligations, we must retain invoices with your (personal) data, so we will retain these data for as long as the applicable term lasts. However, employees no longer have access to your client profile and documents that we have prepared in response to your order.

YOUR RIGHTS

Under the applicable Dutch and European legislation, you, as a data subject, have certain rights regarding the personal data processed by or on behalf of us. Below, we explain what rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your already known email address. If you wish to receive the data at another email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests; in the case of a forget request, we administer anonymized data. All copies and transcripts of data are provided in the machine-readable data format we use within our systems. You always have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.

Right of access
You always have the right to access the data that we (have) processed and that relate to your person or can be traced back to you. You can make a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold these data, stating the category under which we have stored these data, to the email address known to us.

Right to rectification
You always have the right to have the data that we (have) processed that relate to your person or can be traced back to you, adjusted. You can make a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data have been adjusted to the email address known to us.

Right to restrict processing
You always have the right to limit the data that we (have) processed that relate to your person or can be traced back to you. You can make a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.

Right to portability
You always have the right to have the data that we (have) processed that relate to your person or can be traced back to you carried out by another party. You can make a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or transcripts of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the email address known to us. In all likelihood, we can no longer continue the service in such a case because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights
In some cases, you have the right to object to the processing of your personal data by or on behalf of www.onderdeleninkleur.nl. If you object, we will immediately cease processing the data pending the handling of your objection. If your objection is well-founded, we will make copies and/or transcripts of the data that we (have) processed available to you and then permanently cease processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy contact person.

COOKIES

Google Analytics
Cookies from the American company Google are placed through our website as part of the “Analytics” service. We use this service to track and report on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to these data. We collect information about your browsing behavior and share this data with Google. Google may interpret this information in conjunction with other data sets and in this way track your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (AdWords) and other Google services and products.

Cookies from third parties
In the event that third-party software solutions use cookies, this is stated in this privacy statement.

CHANGES TO THE PRIVACY POLICY

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process already collected data about you, we will notify you by email.

DISCLAIMER

In this disclaimer, we describe our potential liability and the copyrights of the photos placed on our website.

COPYRIGHT

© Copyright Autoonderdeleninkleur.nl 2018. All rights reserved. Unless otherwise stated, all rights to information (text, images, sound, video, etc.) found on this site are owned by Autoonderdeleninkleur.nl or are licensed to Autoonderdeleninkleur.nl.

Full or partial reproduction, placement on other sites, reproduction in any other way, and/or commercial use of this information is not permitted unless express written permission has been granted by Autoonderdeleninkleur.nl or unless the following conditions are met. This information may be viewed on a screen, downloaded to a hard disk, or printed, provided it is for personal, informative, and non-commercial use.

Autoonderdeleninkleur.nl manages the pages on this website. Linking to and referring to the pages on this website is allowed. The webmaster would appreciate being informed of this.

Images
On our website, we use our own images, the photos of our products have been taken by us. All photos on this website are copyrighted. They are protected by copyright law. If someone wishes to use a photo in any way, they must always contact the webmaster/owner of this site. The photos may not be changed or edited in any way.

CONTACT INFORMATION:

www.autoonderdeleninkleur.nl

Veensesteeg 10M

4264 KG Veen Netherlands

E: info@onderdeleninkleur.nl

Privacy contact person

Erik Vos, director www.onderdeleninkleur.nl